Professional Journey
Work Experience
July 2024 - Present
Commercial Account Executive
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Exceeded 2025 Fiscal quota achieved in Q3 (135%).
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Led a complex, long-cycle commercial initiative resulting in $677k in net new revenue, requiring detailed planning, stakeholder alignment, sustained execution, and relationship management.
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Drove cultural change in an underperforming team through focused feedback and advocacy, resulting in higher morale and engagement, successfully preparing the model for expansion into the broader sales organization.
Snowflake
Menlo Park, CA
Jul 2021 - Feb 2024
Bill.com
Sr. Account Executive
San Jose, CA
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Maintained top sales performance and proactively supported team cohesion by creating inclusive, morale-boosting initiatives, helping the sales team feel connected and motivated despite limited structured events.
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Mentored new hires and peers on best practices, onboarding, and team processes, supporting professional development and inclusion.
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Acted as a connector and advocate for team needs, ensuring voice and feedback were represented in broader organizational programs.
Apr 2017 - Nov 2021
Zoom
Account Executive
San Jose, CA
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As part of Zoom's Happy Crew, I helped lay the groundwork for the company's culture by designing and delivering employee engagement initiatives that supported connection, morale, and belonging as the company scaled.
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Designed employee experiences that balanced authenticity with scalability across distributed and global teams.
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Served as a connector across teams to ensure cohesive, employee-first program delivery.
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Partnered cross-functionally with Workplace and regional teams to deliver consistent, on-brand employee programs across all locations.
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Consistently exceeded my sales goals achieving 125% of target over eight quarters, while dedicating time outside of my core role to help build culture as part of the Happy Crew.
Education
2007 - 2013
Bachelor of Science
SJSU
San Jose, CA
My degree in Criminal Justice equipped me with a strong foundation in analytical thinking, ethical decision-making, and organizational structure, skills that are vital for strategic management and effective leadership in a people-focused role.
Professional Skillset
People-Centric Leadership
Cultural Transformation
Employee Engagement
Workplace Happiness
Languages
English (native)
Vietnamese